Selected Work

Case studies from systems I built and teams I led. Each one covers the problem, my decisions, the outcome, and what I learned.

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Showing 7 items.

  • AI Hotel Call Auditing

    A solo full-stack AI system that reduced documented hotel-call review time from 30-60 minutes to 2-5 minutes.

    Applied AI Full Stack Python
  • Building and Improving Two Elixir SaaS Products

    Ongoing product work across two Elixir/Phoenix SaaS engagements, including features, tests, integrations, and regular upgrades.

    Elixir Phoenix SaaS
  • Helping an Engineer Become a Backend Owner

    Helped an early-career engineer grow from programming basics to primary backend ownership through useful, increasingly difficult work.

    Leadership Mentoring Team Development
  • Making Delivery Predictable in One Month

    Made delivery predictable within one month by simplifying the codebase, adding engineering checks, and improving how the team worked.

    Leadership Delivery Team Development
  • Messaging and Voice Platform Architecture

    Led architecture across WhatsApp automation, team inbox, AI voice agents, IVR, campaigns, multi-tenancy, routing, RBAC, and billing.

    Architecture Applied AI Multi-Tenant SaaS
  • Metadata-Driven Reporting Platform

    Built one reporting system that supported more than 60 report types and became a key product differentiator.

    Backend PostgreSQL Architecture
  • Nearcut Onboarding and Booking

    Reduced a key onboarding journey from 8 steps and 32-64 fields to 5 steps and 6 fields, alongside deeper booking improvements.

    Product Engineering Ruby on Rails SaaS